NCCC Family Advisory Board

NCCC Baby2The NCCC Family Advisory Board, or FAB, is comprised of members who have had one or more children in the Newborn Critical Care Center (NCCC). We are a formal link between the patient’s family, the medical team and support staff. Our goal is to promote a better understanding of the principles of family-centered health care.

What We Do

  • Board Meetings
    We hold monthly meetings every fourth Thursday to plan events, review overall hospital involvement and provide insights from our time in the unit to the staff.
  • Staff Education
    Every person’s experience in the unit, whether short or long, is different. In a parent panel, our stories and experiences provide an understanding to hospital staff for training purposes.
  • Events
    We attend quarterly family support breakfasts and lunches, plan special events such as the NCCC Graduate Reunion and Mother’s Day and Father’s Day activities. With the family support team, we sponsor parent support lunches every Friday in the NCCC Conference Room.
  • Family-to-Family Support (Known as Parent/Family Rounders)
    The Family Advisory Board offers families an understanding ear in the NCCC and at the Ronald McDonald House of Chapel Hill.
  • Unit-Based Projects
    Specific committees such as family- and patient-centered care, quality improvement and feeding also look to the Family Advisory Board for feedback and advice.
  • Community Involvement
    Members of the Family Advisory Board represent the unit at community events such as the March of Dimes March for Babies, Battle of the Blues 5K, and the UNC Dance Marathon.

Get Involved

If you are a parent of a former NCCC patient and want to share your experience to improve service to families, please complete an Interest Form and email it to, and someone will be in contact with you soon.

We hope you will join us in our mission to improve service to families while they are in the NCCC and after they go home. If you can provide input or share your experience you, too, can affect how the staff and administration practice family-centered care!


The NICU Family Support Coordinator, Karen Hogan, may be reached by:

Phone: 984-974-8019

Make a Gift

The NCCC Family Advisory Board needs your help to continue making a difference in the experience of our patients and their families. If you would like to support the Family Advisory Board, please visit the UNC Children’s secure fundraising website and select "NCCC Family Advisory Board" fund or contact:

Office of External Affairs

Your investment in the Family Advisory Board will allow us to continue our mission for patient families and the staff at the Newborn Critical Care Center.